FAQ

Collapsible content

How long does it take?

Production and shipping take 20 business days. We recommend placing orders at least 5 weeks in advance to avoid any issues with shipping delays, as shipments are larger and can encounter some delays. If you are willing to wait for your order and place it 2 months ahead, we can give you a discount of up to 50% on some items, as we can schedule production in our ideal time that otherwise would be wasted.

What countries do you ship to?

We ship all over the world. Please reach out for custom quotes.
Can I cancel my order?
You can cancel any time before production starts. However, once we custom-make your order, cancelation is not possible. If you need to make any changes to your order, please contact us as soon as possible to give us time to assist you.

Do I need to approve the design for production?

Yes! We will not place any order without your confirmation, so we will present you with the mockup.

Can I return and get a refund?

We curated quality products that we would be proud to use and do use ourselves. Before production, we ensure that the logos and any requirements are explained and confirmed. This enables us to provide you with high-quality merchandise that is made to your specifications. Since we custom-make items with logos for you according to your specifications, all sales are considered final, and items cannot be returned or refunded. If, for some reason, you are unhappy with your order, we made some errors in production, or items are defective, please contact us within 30 days of your order delivery. We will resolve the issue to the best of our ability.